When Hounds Fly Knowledge Base
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Knowledge base
Virtual
Virtual
1
How do you audit a Virtual Class?
Group Classes
Group Classes
14
How do I watch Puppy Party livestreams?
Is my dog suitable for group classes?
Can I switch from group classes to private lessons?
I'm a Puppy Socialization alumni, how do I book Foundation Skills?
I missed my class, can I get my credit back?
See all 14 articles
Orientation
5
Why can't I log in to the Orientation calendar?
Can I book classes before Orientation?
Do you have a waitlist for Orientation?
Can I get in to an earlier Orientation, even if they're full?
I booked an Orientation spot but I can't make it anymore. How do I cancel and rebook?
Customer Service
Payment
3
Gift Cards
Refund Policy
Can I pay without using Paypal?
Customer Service
2
Can you give me a call?
I haven't gotten a response to my email!
Private Lessons
Private Lessons
2
I live outside of your service area, can you still see me in-home?
What kind of private lessons do you offer?
Training Methods
Training Methods
1
Do you use clickers and food in your training?
Help Desk Software
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